Privacy

Yellowdig Network Privacy Policy

This Agreement was last revised on November 3, 2023.

This privacy policy will explain how Six Deg Inc. (“Yellowdig”) uses the personal data we collect from you when you use our website.

Yellowdig Privacy Statement

The Yellowdig team is committed to protecting your privacy. This privacy statement applies to personal data collected by Yellowdig through use of Yellowdig services (the “Service” or “Services”), including the Yellowdig Engage Web Application (the “Platform”) as well as Yellowdig’s supporting website (the “Site”) and interactive documentation site (the “Knowledge Base”).

Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities?

What data do we collect?

Yellowdig collects the following forms of personal data:

Contact Data: Contact Data includes email address, first and last name (optional), user role, time zone and other contact information that we may collect through your administration of the Services and use of the Services by you and others. The Contact Data is collected from the Learning Management System (or Single Sign-On Integration), or from user sign-up forms, to provide students access to the correct course communities.

User Data: User Data is all the data, including all text, sound, video, software or image files that you provide, or are provided on your behalf, to us through your use of the Service. We make no claim of ownership in your User Data. Except as provided in this privacy statement or described in your agreements, we only use User Data to provide and enhance the Services. Yellowdig does not share your User Data with any third parties, such as advertisers, or with anybody else except in limited circumstances described in the Sharing Your Information section below.

Usage Data: Usage data is data which includes: aggregated quantitative information about user activity on the platform. We may use statistical data, analytics, trends and usage information derived from your use of the Services (“Usage Data”). Some ways we use the usage data include operating, improving and personalizing the Services and our offerings, as well as other Yellowdig products and services, and to provide reports to you or others in your organization. We do not disclose usage data outside of Yellowdig in a way which is identifiable to your organization or users in your Yellowdig Network.

Support Data: Support Data is the information we collect when you submit a support request or run an automated troubleshooter, including information about hardware, software, and other details related to the support incident, such as: contact or authentication information, information about the condition of the computer and the application when the fault occurred and during diagnostics, system and registry data about software installations and hardware configurations, and error-tracking files.

How do we collect your data?

The majority of data collected by Yellowdig is provided directly by users while using the Services. Additionally Yellowdig may collect data when users voluntarily complete a customer survey or provide feedback on the Site through the Services. We also collect data and process data when you access the Site. We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and set cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

When configured, Yellowdig will collect user information as required by third party payment processors to facilitate user access to the Service.

How will we use your data?

Contact Data: If you choose to provide Yellowdig with email addresses or other Contact Data of people inside or outside your organization, we will use that information to enable you and other users to invite those people to join the appropriate Service. Subject to your contact preferences, we may also use Contact Data to contact you regarding information and offers about the Service such as notifications you’ve chosen to receive about activity in your Yellowdig communities or to request your feedback. If you do not wish to receive these communications, you can adjust these in the in-platform email notification preferences for information on how to stop them and configure other notification preferences.

User Data: Yellowdig makes no claim of ownership of your User Data. Except as provided in this privacy statement or described in your agreements, we only use User Data to provide and enhance the Services. Yellowdig does not share your User Data with third parties, such as advertisers, or with anybody else except in circumstances described in the Sharing Your Information section below.

Support Data: Support may be provided through phone, e-mail, or online chat. We may use Remote Access (RA), with your permission, to temporarily navigate your desktop. Phone conversations, online chat sessions, or RA sessions with support professionals may be recorded and/or monitored. For RA, you may also access the recording after your session. For Online Chat or RA, you may end a session at any time of your choosing. We use Support Data in the same way as we use your other personal information, as described in this privacy statement. Additionally, we use it to resolve your support incident and for training purposes. We occasionally contract with other companies to provide services (such as customer support, data management, and technical infrastructure services) on our behalf. We may provide these companies with access to your information where necessary for their engagement. These companies are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than that for which they are engaged by Yellowdig.

Ways we do not use your data:

We will not disclose User Data or Contact Data (“your information”) outside of Yellowdig or its controlled subsidiaries and affiliates except as you direct, or as described in your agreement(s) or this privacy statement.We don’t share any of your information with advertisers.We will not disclose your information to a third party (including law enforcement, other government entity, or civil litigant; excluding our subcontractors) except as you direct or unless required by law. Should a third party contact Yellowdig with a request for your information, we will attempt to redirect the third party to request the data directly from you. As part of that process, we may provide your basic contact information to the third party. If legally compelled to disclose your information to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited.

How do we store your data?

Yellowdig securely stores your data across several cloud data storage tools within the us-west-2 Amazon Web Services (AWS) region, or regional deployment where applicable. All user data remains in the cloud, within a private virtual network, with the exception of off-site hardware backups which are supported as part of Yellowdig’s business continuity protocol.Yellowdig will keep your personal and user-generated data for a retention window of 5 years. Once this time period has expired the data is moved into an encrypted archive format that is not readily accessible by business processes .Yellowdig is a multi-tenant cloud application where all users share the same hosted infrastructure with logical security controls implemented in the application code.

Marketing

We do not share your information for marketing purposes with any third parties. We may occasionally contact you about company events, company updates, and product enhancements. You have the right at any time to stop Yellowdig from contacting you for marketing purposes or giving your data to other members of the Six Deg Inc., group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Yellowdig would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request Yellowdig for copies of your personal data. We may charge you a small fee for this service.

The right to rectification: You have the right to request that Yellowdig correct any information you believe is inaccurate. You also have the right to request Yellowdig to complete information you believe is incomplete.

The right to erasure: You have the right to request that Yellowdig erase your personal data, under certain conditions. Data deletion requests must be submitted to support@yellowdig.com. Please allow up to 30 days for completion of the request.

The right to restrict processing: You have the right to request that Yellowdig restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to Yellowdig's processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that Yellowdig transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you and process the request. If you would like to exercise any of these rights, please contact us at our email: support@yellowdig.com

Call us at: +1 302-669-9636

Or write to us:
Yellowdig
Bond Collective - Center City ·
1617 John F Kennedy Blvd 20th floor,
Philadelphia, PA 19103

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

We may use cookies and similar technologies for storing users’ preferences and

settings, to authenticate users, to collect usage data and operate the Service.

Yellowdig uses cookies in a range of ways to improve your experience on our website, including:

Understanding how you use our website
To enforce Cross Site Request Forgery authenticity
To identify the billing account purchasing access to the Service when applicable
For a product announcements and user feedback
Analytics

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality: Yellowdig uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Yellowdig’s Service uses the following cookies:

YD_COOKIE

Stores a user’s logged-in session ID. Sessions expire after a defined period. Each LTI launch creates a new session

YD_COOKIE_CSRF

Stores a special hashed value used to enforce Cross Site Request Forgery authenticity

__stripe_mid

Used by https://stripe.com to identify the billing account when applicable

_BEAMER_*

Cookies used https://www.getbeamer.com, a product announcement and feedback tool

_ga

_gat

Used by Google Analytics

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Yellowdig website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Yellowdig keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on October 24, 2023.

How to contact us

If you have any questions about Yellowdig's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@yellowdig.com

Call us at: +1 302-669-9636

Or write to us at:

Yellowdig

Bond Collective - Center City

1617 John F Kennedy Blvd 20th floor

Philadelphia, PA 19103

Yellowdig.co Website Privacy Policy

Last Updated: March 18, 2021

NOTE: Network Policy Found Below

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or complete a lead form on yellowdig.co (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you submit a lead form Site, we collect certain information from you, such as your name, job title, email address, and phone number. We refer to this information as “Lead Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Lead Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Lead Information that we collect generally to fulfill any orders placed through the Site (including but not limited to processing your information requests and information session attendance confirmation confirmations). Additionally, we use this Lead Information to:

Communicate with you;

Provide information about Yellowdig such as case studies, information sessions and product updates
Share information about topics related to Yellowdig such as student engagement and retention

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). It may also be used in advertising/retargeting campaigns that we believe may be of interest to you.

We use Google Analytics and Google Advertising Solutions to help us reach and understand our audiences, and do not disaggregate anonymized data. We use social media channels such as Facebook, LinkedIn, and Twitter to help us reach and understand our audiences, and do not disaggregate anonymized data. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an request through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at learnmore@yellowdig.com.