Privacy

Yellowdig.co Website Privacy Policy

Last Updated: March 18, 2021

NOTE: Network Policy Found Below

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or complete a lead form on yellowdig.co (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you submit a lead form Site, we collect certain information from you, such as your name, job title, email address, and phone number. We refer to this information as “Lead Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Lead Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Lead Information that we collect generally to fulfill any orders placed through the Site (including but not limited to processing your information requests and information session attendance confirmation confirmations). Additionally, we use this Lead Information to:

Communicate with you;

Provide information about Yellowdig such as case studies, information sessions and product updates
Share information about topics related to Yellowdig such as student engagement and retention

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). It may also be used in advertising/retargeting campaigns that we believe may be of interest to you.

We use Google Analytics and Google Advertising Solutions to help us reach and understand our audiences, and do not disaggregate anonymized data. We use social media channels such as Facebook, LinkedIn, and Twitter to help us reach and understand our audiences, and do not disaggregate anonymized data. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an request through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@yellowdig.com.

Yellowdig Network Privacy Policy

This Agreement was last revised on July 31, 2018.

The Yellowdig team is committed to protecting your privacy. We have prepared this Privacy Policy to describe our practices regarding data that may be collected from users of our network (the “Yellowdig Networks”) including individual users (“End Users”) and companies or educational institutions (“Organizations”) (collectively referred to as “You” or “Users”), and how that data might be used, maintained, protected, and disclosed.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect customer feedback, changes in our Services, and updates to applicable data privacy laws and regulations. When we post changes to the Privacy Policy, we will revise the "last updated" date at the top of the Privacy Policy. If there are material changes to this Privacy Policy or in how Yellowdig may use your information, we will notify You by either posting a notice of such changes before they take effect or by direct notification. We encourage You to periodically review this Privacy Policy to learn how Yellowdig is protecting your information.

Yellowdig Networks

The "Yellowdig Network" is the network providing the Services (as defined below) via your Organization’s email domain. For example, all Users who sign up with a "yellowdig.com" email address would be part of the Yellowdig Network.

Yellowdig Network owners may take administrative control of that network and see the data and activities of the End Users on that network, and may choose to implement security or privacy policies in addition to those described in this Privacy Policy. End Users of Yellowdig Networks should direct privacy related inquiries to the Organization that provides them access to the Services.

"Services" include all websites, applications and software provided through or in connection with the Yellowdig Network, including through a mobile device enabling Users to communicate with others in their work, school or community networks in real time, as further defined in the Terms of Service.

Your "Yellowdig Profile" is your outward-facing Yellowdig Network electronic profile that allows you to interact with other Users on your Yellowdig Network. Information included on your Yellowdig Profile includes your Contact Information as defined below, the Yellowdig Networks to which you belong, as well as any information You choose to make available to other Yellowdig Network Users.

Customer Data

Customer Data. "Customer Data" is all the data that an individual user (“You” or “Customer”) provides to any Yellowdig Network. All Customer Data belongs to the User. We make no claim of ownership in Customer Data and we only use Customer Data as described in this Privacy Policy. Customer Data includes:

Information that Users provide by filling in forms on any Yellowdig Network. This includes information provided when Users sign up for Services, including name, address, phone number, email address, title, time zone and any other profile information ("Contact Information").
Information that Users include when submitting a support request or running an automated troubleshooter ("Support Request Data"). Support requests may be provided through phone, e-mail, or online chat. We may use Remote Access ("RA"), with your permission, to temporarily navigate your desktop. Phone conversations, online chat sessions, or RA sessions with support professionals may be recorded and/or monitored. For RA, You may also access the recording after your session.
Records and copies of correspondence if You contact us for any reason in addition to support requests.
Any information Users choose to provide us with related to individuals inside or outside your institution who are not currently Yellowdig Network users, including their email addresses or other contact information.

Please be aware that if You provide information to be published or displayed on public areas of Yellowdig Networks, that information is posted on and transmitted to others at your own risk. Although by default we limit access to certain pages, please be aware that no security measures are perfect or impenetrable and we cannot and do not guarantee that any information You post will not be viewed by unauthorized persons.

User Data: We collect statistical data, analytics, trends and usage information derived from use of the Yellowdig Networks ("User Data"). User Data includes but is not limited to aggregated quantitative information about active users, activity, topics, and groups and may include IP addresses, page views, browser type, operating system, and device identification information.

How We Use Data

We use Customer Data for the following purposes:

To provide the Services and their contents to Users.
To carry out our obligations and enforce our rights arising from any contracts entered into between You and us, including for billing and collection.
To operate, improve and personalize Yellowdig Networks and our Services.
To allow You to participate in interactive features on Yellowdig Networks that the Organization that provides your access to the Services has opted to provide.
We use Support Request Data to resolve support incidents and for internal training purposes. All Support Request Data is processed in accordance with the terms of this Privacy Policy.

We use Contact Information for the following purposes:

To contact You to provide information about new subscriptions, billing and important updates about Yellowdig, including information about security or other technical issues.
To enable You and other Users to invite people to join the appropriate Yellowdig Network, if You choose to provide us with email addresses or other contact information of people not currently Yellowdig Network Users.
To contact Users regarding information and offers related to use of our Services, other products and services or to request feedback. Your preferences regarding this type of information and offers may be adjusted in your contact preferences.
To suggest contacts that You may want to add to your Yellowdig Network. If You choose to add them to your Yellowdig Network, we will send them an invitation to join your Yellowdig Network by sending an email on your behalf which may include your Contact Information and other profile information.
To notify You about changes to Yellowdig Networks or our Services, or any products or features we offer or provide though it.
For any other purpose with your consent.

Contact Information provided as part of your Yellowdig Profile is always available to other Users of your Yellowdig Network(s).

Customer Data is deleted automatically: (a) 5 years after notification from You or one of your End Users are no longer enrolled; or (b) after 5 years of inactivity on Your account. You may request that Your Customer Data be deleted according the terms described below.

Data Sharing

We do not share any Customer Data with third-party advertisers.

We occasionally contract with other companies to provide services (such as customer support, data management, and technical infrastructure services) on our behalf. We may provide these companies with access to Customer Data where necessary for their engagement. These companies are required to adhere to the same level of data protection described in our Privacy Policy and Security Policy. Third party contractors are strictly prohibited from using Customer Data for any purpose other than that for which they are engaged by Yellowdig.

We will not disclose Customer Data to a third party (including law enforcement, other government entity, or civil litigant; excluding our subcontractors) except as directed by the User who owns the Customer Data or unless required by law. For Organizations, Yellowdig will not substantively respond to data protection and privacy requests from End Users subscribed through an Yellowdig Enterprise Network without your prior written consent, unless required by applicable law and pursuant to a lawful request or legal process.

Accessing Your Data

You may access and download your data at any time by utilizing the "Download My Data" service on your Account Settings page.

You may correct any of your data by using the tools within the Services (for example, editing your profile information on the Service) or by contacting support at Yellowdig. Changes you make to your information on the Service take immediate effect on your Yellowdig Network.

You may delete your account and all your data by utilizing the “Delete My Data” service on your account settings page.

Cookies & Other Information

The Service uses "cookies" which are small text files placed on a device's hard disk by a web server. We may use cookies and similar technologies for storing End Users’ preferences and settings, to authenticate End Users, to collect usage data and operate the Service. The cookies used are unique IDs with no personally identifying information.

Security

We have implemented and will maintain commercially reasonable technical and organizational measures, internal controls, and information security routines intended to protect your information against accidental loss, destruction, or alteration; unauthorized disclosure or access; or unlawful destruction. Please see the Security Policy for more information.

In the event we detect a security incident or data breach, we will notify all Customers within 72 hours.